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1. Data protection at a glance
1.1. General Information
The following notes provide a simple overview of what happens to your personal data when you visit our website. Personal data is any data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below this text.

 

1.2. Data collection on our website: Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find their contact details in section 2.2.

 

1.2.1. How do we collect your data?
Your data is collected firstly by you providing it to us. This can be, for example, data that you enter into a contact form or send to us via email.

 

1.2.2. What rights do you have regarding your data?
You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time free of charge. You also have the right to request the correction, blocking, or deletion of this data. For this purpose, as well as for further questions on the subject of data protection, you can contact us at any time using the contact details provided in section 2 of this privacy policy.

 

2. General Information and mandatory disclosures
2.1. Data Protection
We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. When you use this website, various personal data are collected. Personal data is data with which you can be personally identified. The use of our website is generally possible without providing personal data. Insofar as personal data (e.g., name, address, or email addresses) are collected on our website, this is always done on a voluntary basis, as far as possible. These data are partially passed on to third parties in accordance with this privacy policy. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this happens. We point out that data transmission over the Internet (e.g., when communicating by email) can have security gaps. Complete protection of data from access by third parties is not possible.

 

2.2. Notice concerning the responsible party
The responsible party for data processing on this website is:

 

Covatec AG
Mattenstrasse 137
CH-2503 Biel/Bienne

 

For questions about data protection, please contact info@covatec.com

 

2.3. Data Protection Officer
You can also contact our data protection officers at any time with questions about data protection.

 

Data Protection Officer: info@covatec.com

 

2.4. Relevant legal bases
The legal basis for processing your personal data depends on the specific purpose of the data processing. The following are possible:

 

2.4.1. Your explicit consent, where legally required, which you can revoke at any time;

 

2.4.2. The conclusion or fulfillment of a contract with you or the implementation of pre-contractual measures;

 

2.4.3. The protection of our legitimate interests, provided your interests or fundamental rights and freedoms do not override them;

2.4.4. The fulfillment of legal obligations.

 

2.5. Disclosure of personal data
We generally treat your personal data confidentially and only disclose it if you have expressly consented, we are legally obliged or entitled to do so (e.g., within the scope of order data processing), or if it is necessary to enforce our rights, particularly to enforce claims arising from the contractual relationship. Furthermore, we disclose your personal data to third parties to the extent necessary or appropriate for the use of the website or for the provision of the services you have requested. The legal provisions for the disclosure of personal data to third parties are, of course, complied with. To provide our services, comply with contractual or legal obligations, or for the other purposes mentioned in this privacy policy, it may be necessary to disclose your personal data to the following categories of recipients:

  • Group companies

  • Business partners

  • Service providers

  • Logistics partners

  • Subcontractors

  • Collection partners

  • Service companies

  • Authorities

 

The legal provisions for the disclosure of personal data to third parties are, of course, complied with. If we involve third parties to provide our services, we take appropriate legal precautions and corresponding technical and organizational measures to ensure the protection of your personal data in accordance with the relevant legal provisions. Disclosure generally takes place within Switzerland or to recipients in EU or EEA member states. Any disclosure to recipients in other countries is made based on your consent in individual
cases.

 

2.6. Storage duration
Unless explicitly stated in this privacy policy, we process and store your personal data only as long as necessary to fulfill our contractual and legal obligations or for the purposes pursued with the processing, i.e., for the duration of the entire business relationship (from initiation and processing to the termination of a contract and the warranty period, as well as a subsequent support phase) and beyond in accordance with the statutory retention and documentation periods. It is also possible that personal data will be retained for the period during which claims can be made against us and as long as we are otherwise legally obliged to do so or legitimate business interests require it (e.g., for evidence and documentation purposes). Once your personal data is no longer required for the above purposes or a prescribed retention period expires, your personal data will generally be deleted or blocked as far as possible.

 

2.7. Data security
The security of your personal data is important to us. We take appropriate and suitable technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure, or access. Access to your personal data is granted exclusively to those employees, service providers, or partners who need this access to fulfill a business purpose or perform their duties. We also take internal data protection seriously. Our
employees and the service providers we commission are obliged to maintain confidentiality and comply with data protection regulations. Moreover, access to your personal data is only granted to the extent necessary.

 

3. Data collection on our website
3.1. Overview of processing
The following overview summarizes the types of data processed and the purposes of their processing, and
refers to the affected individuals.

 

3.1.1. Types of data processed

  • Master data (e.g., names and addresses)

  • Content data (e.g., entries in online forms)

  • Contact data (e.g., email and phone numbers)

 

3.1.2. Categories of affected Individuals

  • Business and contract partners

  • Interested parties

  • Customers


3.1.3. Purposes of processing

  • Provision of contractual services and customer support

  • Management and response to inquiries

  • Direct marketing (e.g., via email or postal mail)

 

3.2. Server Log Files
The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • IP address

  • Browser type and version

  • Operating system used

  • Referrer URL

  • Hostname of the accessing computer

  • Time of the server request

 

The collection and processing of this data is carried out exclusively for the purpose of enabling the use of our website (connection setup), ensuring the long-term security and stability of the system, optimizing our internet offering, and for internal statistical purposes. This constitutes our legitimate interest in data processing. This data is not merged with other data sources. Additionally, this data is not attributable to individual persons. We reserve the right to check this data retrospectively if we become aware of specific indications of illegal use.

 

3.3. Contact
You have the option to contact us (e.g., via contact form, email, phone, or social media). In this case, the information you provide will be processed for the purpose of handling your inquiry and its processing. The data collected in the case of a contact form is visible on the respective contact form. The fields marked with (*) are mandatory. All other information can be provided voluntarily by the inquiring person. The response to contact inquiries within the framework of contractual or pre-contractual relationships is carried out to fulfill our contractual obligations or to respond to (pre)contractual inquiries and otherwise based on legitimate interests in responding to the inquiries. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

 

3.4. Cookies
In certain cases, we use so-called cookies. Cookies are small text files that are stored on your computer with the help of the browser. They do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective, and secure. Most of the cookies we use are so-called “session cookies.” These are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser to inform you about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted. Cookies that are necessary to carry out the electronic communication process or to provide certain functions you desire are stored. We have a legitimate interest in storing cookies for the technically error-free and optimized provision of our services. Insofar as other cookies (e.g., cookies for analyzing your surfing behavior) are stored, they are treated separately in this privacy policy.

 

4. Analysis, Marketing, and Tracking Services
On our website, we use various services for website analysis, marketing, and tracking, which we explain in more detail below. If we ask for your consent to use third-party providers, the legal basis for this form of data processing is your consent. If we do not obtain your consent, your data will be processed based on our legitimate interests (i.e., for optimization and marketing purposes and the user-friendly design of our website). Third-party providers may also use permanent cookies, pixel tags, or similar technologies. The third-party provider does not receive any personal data from us but can track your use of our website, combine this information with data from other websites you have visited that are also tracked by the third-party provider, and use these insights for their own purposes (e.g., controlling advertising). The processing of your personal data by the third-party provider is then the responsibility of the service provider according to their privacy policy. The following tools are used:

4.1. Google Analytics
We use Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For users who are residents of the European Economic Area or Switzerland, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, is responsible for your data according to Google. Google Analytics uses cookies and similar technologies that are stored on your computer and allow an analysis of your use of the website. The information generated by these cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. Due to the activation of IP anonymization on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by adjusting your browser software settings accordingly; however, please note that in this case, you may not be able to use all the functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. Additionally, you can prevent the collection by Google Analytics by clicking on this link. An opt-out cookie will then be set, which prevents the future collection of your data when visiting this website. This approach is particularly recommended when accessing our site via mobile devices. For more information on terms of use and data protection, please visit www.google.com/analytics/terms/de.html or https://policies.google.com/privacy?hl=de&gl=de. We base the use of the aforementioned analysis tool on your consent. We have entered into a data processing agreement with Google and fully implement the strict requirements of EU data protection law when using Google Analytics.
 

4.2. Google Ads
As an Ads customer, we also use Google Ads Conversion Tracking, an analysis service provided by Google. When you arrive at our website via a Google ad, Google Ads sets a cookie on your computer (“conversion cookie”). These cookies have a limited validity, do not contain personal data, and are therefore not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies cannot be tracked across the websites of Ads customers. The information obtained using the conversion cookie is used to create conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive information that personally identifies users. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this purpose – for example, by adjusting your browser settings to generally disable the automatic setting of cookies. You can also object to interest-based advertising by Google Ads by making the appropriate settings at https://adssettings.google.de. However, please note that in this case, you may not be able to use all the functions of this website to their full extent. For more information on Google’s privacy policy, please visit https://policies.google.com/privacy?gl=de.

 

4.3. Google Tag Manager
This website uses Google Tag Manager. Google Tag Manager is a solution that allows us to manage website tags via an interface and integrate Google Analytics and other Google marketing services into our online offering. The tool itself does not collect any personal data. The tool triggers other tags that may collect data. Google Tag Manager does not access this data. If deactivation has been carried out at the domain or cookie level, it remains in effect for all tracking tags implemented with Google Tag Manager. You can generally object to interest-based advertising by Google. To do this, access the link https://adssettings.google.de via your browser and make the desired settings there. For more information on Google Tag Manager, please visit https://www.google.com/intl/de/tagmanager/faq.html and https://policies.google.com/privacy.

 

4.4. YouTube
We have embedded YouTube videos on our website. These videos are stored on https://www.youtube.com. They are displayed on our website using a so-called “framing technology” and can be played directly on our website. When you start a YouTube video on our website, a connection to YouTube’s servers is established. The YouTube server is informed which of our pages you have visited. This information (including your IP address) may be transmitted to and stored on a Google server in the USA. If you are logged into your YouTube account at the same time, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account before visiting our website. We use YouTube in the so-called extended data protection mode. According to YouTube, this mode ensures that YouTube does not store any data about you as a visitor to our website before you watch or play the video. However, the transmission of data to YouTube partners is not necessarily excluded by the extended data protection mode. For more information on YouTube’s terms of use and privacy policy, please visit https://www.youtube.com/t/terms or https://policies.google.com/privacy.

 

4.5. LinkedIn
Our website uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA, or if you are a resident of the European Economic Area (EEA) or Switzerland, LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. Each time you access one of our pages that contains LinkedIn functions, a connection to LinkedIn’s servers is established. LinkedIn is informed that you have visited our internet pages with your IP address. If you click the LinkedIn “Recommend Button” and are logged into your LinkedIn account, LinkedIn can associate your visit to our website with you and your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. For more information, please refer to LinkedIn’s privacy policy at: https://www.linkedin.com/legal/privacy-policy. Our website uses the “LinkedIn Insight Tag,” an analysis and tracking tool from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. The LinkedIn Insight Tag allows the collection of data on visits to our website, including URL, referrer URL, IP address, device and browser characteristics, timestamp, and page views. This data is encrypted, anonymized within seven days, and the anonymized data is deleted within 90 days. LinkedIn does not share any personal data with us but provides only aggregated reports on the website audience and ad performance. LinkedIn also offers retargeting for website visitors, allowing us to display targeted advertising outside our website without identifying the member. LinkedIn members can control the use of their personal data for advertising purposes in their account settings. The use of the LinkedIn Insight Tag is for the purpose of enabling detailed campaign reports and gaining information about the visitors to our website, thereby serving our advertising and marketing interests. As a customer of LinkedIn Marketing Solutions, we use the LinkedIn Insight Tag to track conversions, perform retargeting of our website visitors, and gain additional information about LinkedIn members who view our ads. You can deactivate the “LinkedIn Insight Tag” function here. If you are a LinkedIn member and do not want LinkedIn to collect data about you via our website and link it to your member data stored on LinkedIn, you must log out of LinkedIn before visiting our website. You can also prevent participation in these tracking procedures by adjusting your browser software settings accordingly. By changing the settings in your internet browser, you can disable or restrict the execution of JavaScript and thus also prevent storage. We point out that not all functions of the website may be fully usable if JavaScript is disabled. For more information on LinkedIn’s data processing, please visit https://www.linkedin.com/legal/privacy-policy.

 

5. Your Rights
5.1. Right to Information
You have the right to request information from us about whether and, if so, which personal data we process about you.

 

5.2. Right to Rectification
You have the right to request the correction of your inaccurate personal data and, if necessary, the completion of incomplete personal data in our systems.

 

5.3. Right to Erasure
You have the right to request that your personal data be deleted, for example, if the data is no longer needed for the purposes pursued. However, if we are obliged or entitled to retain your personal data due to legal or contractual obligations, we can only restrict or block your personal data to the extent necessary in these cases.

 

5.4. Right to Restriction of Processing
Under certain conditions, you have the right to request the restriction of the processing of your personal data.

 

5.5. Right to Object
You have the right to object to the processing of your personal data at any time in accordance with legal requirements. In particular, you have the right to object to the processing of your personal data for direct marketing purposes.

5.6. Right to Withdraw Consent
You have the right to withdraw your consent to the processing of your personal data at any time, generally with effect for the future. The withdrawal of consent does not affect the lawfulness of the processing carried out based on the consent until the withdrawal.
 

5.7. Right to Lodge a Complaint
You also have the right to lodge a complaint with a competent supervisory authority if you believe that the processing of your personal data violates data protection regulations. Please note that there are exceptions to these rights. In particular, we may need to continue processing and storing your personal data to fulfill a contract with you, protect our legitimate interests such as asserting, exercising, or defending legal claims, or comply with legal obligations. To the extent legally permissible, we may therefore reject or only partially comply with your data protection requests, such as requests for information and deletion.
 

6. Cookie Banner
The website uses cookies. For optimal performance, smooth functionality of the website, and to offer functions for social media, newsletters, and other services, we recommend that you agree to the use of cookies. Among other things, for the analysis of our website and for advertising purposes, we share information about the use of our website with our marketing partners for social media, newsletters, advertising, and analysis. By clicking on “Accept Cookies,” you agree and allow us to share our data with third parties, such as our marketing partners. This may include the processing of your data in the USA. Covatec uses cookies and other technologies to ensure our website runs reliably and securely and to provide you with relevant and personalized content and information. To make this work, we collect data about our users.
 

7. Changes to the Privacy Policy
We expressly reserve the right to change and supplement this privacy policy at any time and at our sole discretion. The version published on our website applies.​​​​​​​​

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